How IGT Solutions Strengthened Lateral Hiring with AI Asynchronous Interviews

Overview

IGT Solutions, a global leader in customer experience and digital transformation services, was looking to strengthen its lateral hiring process. The company needed a fast, scalable, and reliable method to evaluate candidate quality without relying on traditional assessments. That’s when they turned to WeCP’s AI Asynchronous Interview.

The Need for Change

IGT’s recruitment team wanted a frictionless screening method for lateral hires—one that would avoid lengthy assessment formats but still provide deep insights into candidate quality. Their key goals were:

• Faster Candidate Evaluation: Reduce dependency on manual screening and first-level interviews.
• Improved Quality Signal: Establish an objective indicator to differentiate high-fit candidates from the rest.
• Smarter Hiring Decisions: Move beyond resumes and subjective interviews to data-driven decisions.

The Solution

IGT adopted WeCP’s AI Asynchronous Interview to screen candidates using structured, real-world scenarios that evaluated lateral tech roles on behaviour communication and technical explanation giving them realtime scenarios. The AI-driven scoring enabled recruiters to:

• Quickly identify candidates best aligned with job role expectations
• Reduce manual involvement in early screening
• Rely on consistent evaluation metrics across hiring teams

Immediate Impact

• Clear Correlation Between Scores and Selection: 60% or higher in WeCP’s AI Asynchronous Interview was a strong predictor—candidates at or above this score were far more likely to move ahead in the interview process.
• Higher Confidence in Screening: Recruiters were able to trust the AI interview scores as a strong filter for quality.
• Faster, Smarter Hiring: The lateral hiring process became more efficient and predictable.

The Future of Hiring at IGT Solutions

Encouraged by these early results, IGT Solutions is continuing to expand its use of WeCP’s AI Asynchronous Interview across more lateral roles. With a streamlined, data-backed approach to candidate evaluation, the team is positioned to scale hiring with greater confidence and efficiency.

Like IGT, Transform Your Lateral Hiring Strategy

Looking to modernize your screening process? Book a demo with WeCP and discover how AI Asynchronous Interview can power your next round of great hires.