Use this Nurse Navigator job description template to attract experienced nursing professionals who can guide patients through complex healthcare journeys and improve care coordination.
A Nurse Navigator is a registered nurse who supports patients by coordinating care, educating patients and families, and removing barriers to treatment. They serve as a central point of contact between patients, providers, and healthcare services throughout diagnosis, treatment, and follow-up care.
A Nurse Navigator helps patients navigate the healthcare system and ensures continuity of care. Their key responsibilities include:
- Guiding patients through diagnosis, treatment, and recovery processes.
- Coordinating appointments, referrals, and follow-up care.
- Educating patients and families about conditions and treatment options.
- Identifying and addressing barriers to care (financial, social, logistical).
- Communicating with multidisciplinary care teams.
Nurse Navigator Job Description Template
We are looking for a compassionate and organized Nurse Navigator to support patients throughout their healthcare journey. The ideal candidate will have strong clinical knowledge, communication skills, and care coordination experience. You will play a critical role in improving patient outcomes, satisfaction, and access to care.
Roles & Responsibilities
- Serve as the primary point of contact for patients and families.
- Coordinate diagnostic tests, treatments, referrals, and follow-up appointments.
- Educate patients on diagnoses, treatment plans, medications, and procedures.
- Assess patient needs and identify barriers to care.
- Collaborate with physicians, nurses, social workers, and care teams.
- Monitor patient progress and ensure continuity of care across settings.
- Facilitate communication between patients and healthcare providers.
- Maintain accurate patient documentation and care plans.
- Support care transitions and discharge planning.
- Advocate for patients to ensure timely and appropriate care delivery.
Requirements & Skills
- Registered Nurse (RN) with an active license.
- Bachelor of Science in Nursing (BSN) preferred.
- Proven experience in clinical nursing, care coordination, or case management.
- Strong knowledge of disease processes and treatment pathways.
- Excellent communication, interpersonal, and patient education skills.
- Ability to manage multiple patients and coordinate complex care plans.
- Strong organizational and documentation skills.
- Compassionate, patient-centered approach to care.
Who do Nurse Navigators report to?
Nurse Navigators typically report to:
- Clinical Nurse Manager
- Director of Nursing
- Care Coordination Manager
- Medical Director
Post this on job boards and career pages to find candidates skilled in patient advocacy, care coordination, and clinical communication. Feel free to customize duties and requirements based on your organization’s needs. Similar job titles include Patient Navigator, Clinical Care Coordinator, and Oncology Nurse Navigator.
How to Assess Nurse Navigator Skills Effectively
Candidates may list care coordination or nursing experience on their resumes, but assessing their actual ability to guide patients through complex healthcare systems, coordinate care, and provide education before the interview is crucial. A structured Nurse Navigator assessment ensures you hire professionals who can improve patient outcomes, reduce care gaps, and enhance the overall patient experience.
Here’s how you can assess Nurse Navigator proficiency effectively with WeCP:
- Care Coordination & Patient Advocacy – Test candidates on their ability to coordinate appointments, referrals, and treatments while advocating for patient needs.
- Clinical Knowledge & Care Pathways – Evaluate their understanding of disease-specific care pathways, treatment options, and clinical guidelines.
- Patient Education & Communication – Assess their skills in educating patients and families, explaining care plans, and addressing concerns with empathy.
- Interdisciplinary Collaboration – Check their ability to work closely with physicians, nurses, social workers, and care teams to ensure continuity of care.
- Documentation & Data Management – Ensure they can maintain accurate records, track patient progress, and use EHR systems effectively.
With WeCP’s Nurse Navigator assessments, you can efficiently filter out underqualified candidates, streamline hiring, and ensure high-quality hires who can guide patients confidently through their healthcare journey and improve care coordination outcomes.
