Use this Restaurant Cashier job description template to attract qualified candidates for your food service or hospitality business.
A Restaurant Cashier manages guest transactions, handles payments, and ensures a welcoming front-of-house experience. They operate the POS system, issue receipts, and may assist with takeout orders, seating, and customer inquiries.
A Restaurant Cashier is responsible for managing payments and supporting customer service at the front counter. Their key responsibilities include:
- Processing customer orders and payments accurately.
- Providing excellent customer service and answering guest inquiries.
- Operating the POS system and balancing cash drawers.
- Coordinating with kitchen staff for takeout or pickup orders.
- Maintaining cleanliness at the counter and front-of-house areas
Restaurant Cashier Job Description Template
We are looking for a friendly and reliable Restaurant Cashier to join our team. The ideal candidate will handle transactions, assist customers, and help maintain a welcoming environment. If you have strong communication skills and enjoy working in a fast-paced restaurant setting, we’d love to hear from you!
Roles & Responsibilities
- Greet customers and provide prompt, courteous service
- Process orders, payments, refunds, and receipts accurately
- Operate POS systems and maintain organized cash drawers
- Assist with takeout orders, packaging, and order verification
- Answer customer questions about menu items, pricing, and promotions
- Coordinate with kitchen and service teams to ensure timely orders
- Maintain cleanliness at the counter, payment stations, and waiting areas
- Follow food safety and cash-handling procedures
- Handle customer concerns professionally and escalate as needed
- Assist with inventory or restocking front-of-house supplies
Requirements & Skills
- Proven experience as a Cashier, preferably in a restaurant or café
- Familiarity with POS systems and basic cash handling
- Strong communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic math skills and attention to detail
- Ability to work flexible hours, including nights, weekends, and holidays
- High school diploma or equivalent preferred
Who do Restaurant Cashiers report to?
Restaurant Cashiers typically report to:
- Restaurant Manager
- Shift Supervisor
- Front-of-House Manager
- Assistant Manager
Post this on job boards and careers pages to find professionals who can handle transactions, assist guests, and support smooth front-of-house operations. Feel free to customize job duties and requirements based on your company’s needs. Similar job titles include Cashier, Front Counter Associate, and POS Attendant.
How to Assess Restaurant Cashier Skills Effectively
Candidates may list cashier or restaurant experience on their resumes, but assessing their true ability to handle payments, manage customer interactions, and maintain accuracy during busy hours is crucial. A structured restaurant cashier assessment ensures you hire professionals who can support smooth front-of-house operations and deliver great customer service.
Here’s how you can assess restaurant cashier proficiency effectively with WeCP:
- POS System Proficiency – Test candidates on using modern POS systems, processing orders, and handling multiple payment methods quickly and accurately.
- Cash Handling & Accuracy – Evaluate their ability to balance cash drawers, provide correct change, and minimize transaction errors.
- Customer Service & Communication – Assess their skills in greeting guests, addressing inquiries, and resolving issues politely and efficiently.
- Order Management & Coordination – Check how well they handle takeout orders, coordinate with kitchen staff, and maintain order accuracy.
- Attention to Detail & Speed – Ensure they can work efficiently during rush hours while maintaining high accuracy and professionalism.
With WeCP’s restaurant cashier assessments, you can reliably screen candidates, reduce hiring risks, and ensure you bring on team members who enhance customer experience and support smooth restaurant operations.
